![]() ![]() Open your Internet browser and play a YouTube video.ģ. Be sure your computer is not muted and the volume on your speakers is turned up.Ģ. Follow these steps to get sound working on your system:ġ. Usually this issue occurs when Bongiovi DPS is not assigned to an output you can hear. Often, this will reset your computer’s audio system and everything will work normally. You may also try these steps to restore sound on your computer: It will assist you with setting up and troubleshooting the DPS. Thanks for your patience!Ĭlick the ? help icon icon on the bottom-right of the ABOUT tab to access the Setup Wizard. If you are still having trouble please Contact Us. After you extract the DPS installer from the zip file you downloaded, right-click on it and select “Run as Administrator”. Try running the installer as Administrator. Just launch DPS after your computer has fully booted to avoid this issue. There are rare instances when other services that are starting along with DPS at system startup interfere with the DPS driver. If this error occurs only when you start your computer you may need to remove DPS from the Startup Folder in the Start Menu. Follow the instructions above the resolve the issue. ![]() This error may occur if you install an update while another user is signed into the computer. Use the Setup Wizard to get sound working properly. Check your System Tray (triangle icon at the bottom-right of your screen) to be sure programs like Skype or any other programs that use the Windows sound system are closed. Be sure no other programs are running.Uninstall the software with the uninstaller located in Start Menu/Bongiovi….If re-launching does not work, try these steps to fix this issue: ![]()
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